Our General terms and conditions
Our General terms and conditions for hotel trade are valid in the version dated 15. 11. 2006. These can be viewed under the following link: download: AGBH
Our bank details for payment:
Account in the name of: Johannes Hettegger
Salzburger Sparkasse Bank AG
Account number.: 07608064669
BIC (Swift): SBGSAT2S
- For confirmed Reservations we ask you to pay a deposit of 30% per room per reservation.
- For the use of IBAN and BIC(Swift) your bank transfer does not cost any more than an inland transfer, as long as its within the EU.
- When paying by using money transfers, please state your full address as purpose of payment.
- You will not receive confirmation upon receipt of deposit. We will contact you if the deposit does not reach us.
Termination of the General terms and conditions within the hotel trade
Cancellation according to ABGH § 5
We reserve the rights to impose a surcharge due to cancellation. The cancellation surchage is calculated according to the AGBH. According to § 5 para. 5.5 - 5.6
up to 30 days before arrival
30 days to 7 days before arrival
7 days before arrival
Provision of alternative accomodation according to: ABGH § 6
- 6.1 The Hotel owner "accomodator" can offer the contracting party i.e guests adequate replacement accomodation (same quality) at his disposal, when the reason is acceptable and justifyable for all parties concerned.
- 6.2 A justifyable reason would be for example when an area (or the areas) become un-livable or un-usable (or the rooms), for guests who are already accomodated who would like to extend their stay, when the hotel is overbooked, or due to any other operational cause which would lead to these measures being taken.
- 6.3 Possible additional expenditure for replacement accomodation will be at the expense of the Hotel owner "accomodator".
Possible means of payment:
Payment with EC-card, Maestro, Bankomat or cash payment
Payment by credit card is not possible
What extras need to be paid?
- Local tax € 2,30 per adult per day
- For dogs we charge EUR 25,00 per day without food. Dogs are not allowed on the ground floor (restaurant, reception, bar area) and in the sauna.
- Sun bed
- Ski service
When can you take occupation of your room?
- You may take occupation of your room anytime from 15H00 (Check-in) . Upon departure, we ask you to please evacuate your room by 10H00 (check-out) for cleaning purposes. We also request that you contact us when arriving later (after 18H00); otherwise we cannot guarantee your room booking.