Our General terms and conditions

Our General terms and conditions for hotel trade are valid in the version dated 15. 11. 2006. These can be viewed under the following link: download: AGBH

Our bank details for payment:

Account in the name of: Johannes Hettegger
Salzburger Sparkasse Bank AG
Blz: 20404
Account number.: 07608064669
IBAN: AT552040407608064669


  • For confirmed Reservations we ask you to please pay a deposit of EUR 250,00 per room reservation.
  • For the use of IBAN and BIC(Swift) your bank transfer does not cost any more than an inland transfer, as long as its within the EU.
  • When paying by using money transfers, please state your full address as purpose of payment.
  • You will not receive confirmation upon receipt of deposit. We will contact you if the deposit does not reach us.

Termination of the General terms and conditions within the hotel trade

Cancellation according to ABGH § 5

We reserve the rights to impose a surcharge due to cancellation. The cancellation surchage is calculated according to the AGBH. According to § 5 para. 5.5 - 5.6

up to 3 months before arrival
3 months to 1 month before arrival
1 month to 1 week before arrival
1 week before arrival
no charge

With regards to late arrival or early departure, the total price is due for payment excl. costs that have not been incurred, meals that have not been consumed (evening meals EUR 8,00 and breakfast EUR 5,00)

Provision of alternative accomodation according to: ABGH § 6

  • 6.1 The Hotel owner "accomodator" can offer the contracting party i.e guests adequate replacement accomodation (same quality) at his disposal, when the reason is acceptable and justifyable for all parties concerned.
  • 6.2 A justifyable reason would be for example when an area (or the areas) become un-livable or un-usable (or the rooms), for guests who are already accomodated who would like to extend their stay, when the hotel is overbooked, or due to any other operational cause which would lead to these measures being taken.
  • 6.3 Possible additional expenditure for replacement accomodation will be at the expense of the Hotel owner "accomodator".

Possible means of payment:

Payment with EC-card, Maestro, Bankomat or cash payment
Payment by credit card is not possible

What extras need to be paid?

  • Local tax € 1.15 per adult per day
  • For dogs we charge EUR 10,00 in winter and in the summer EUR 7,00 per day without food. (Dogs are not permitted in the dining room!)
  • Massages
  • Sun bed
  • Ski service
  • Double room changed over to single room occupation - only upon request (single bed surchage EUR 15,00 per day)

When can you take occupation of your room?

  • You may take occupation of your room anytime from 15H00 (Check-in) . Upon departure, we ask you to please evacuate your room by 10H00 (check-out) for cleaning purposes.  We also request that you contact us when arriving later (after 18H00); otherwise we cannot guarantee your room booking.

We would like to book with breakfast only, what will it cost us?

for all bookings with breakast, we will deduct EUR 8,00 per adult/day from the half board price (Children EUR 4,00).


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